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Google is committed to building products and programs that help small businesses grow. Unfortunately, they continue to receive complaints from business owners about calls they receive claiming to be from Google. Often these calls are actually third-party companies who are trying to take advantage of them. Sometimes these scammers claim to be able to improve a business’ Google Search rankings, other times they charge money for services that Google offers for free. Understandably, these scams are frustrating for business owners and for Google.
Earlier this month, the Federal Trade Commission brought action against Point Break Media, LLC (and related entities and individuals) for misleading small businesses with threats to remove their listings from Google Search and Maps and demands that they pay for unwanted search optimization services.
In the past, Google has taken various actions to try to stop these predatory practices. And today Google is taking additional steps to address the bad actors that are targeting businesses.
Specifically, as of today:
They’ll continue to take action against these scams and the companies behind them by evolving their products and systems to identify bad actors, making policy changes, making law enforcement referrals and taking legal action when possible. But in addition to Google's efforts, here are a few things you can do immediately to protect yourself:
Small businesses are a crucial part of the economy, and fraud shouldn’t get in the way of helping them grow. Google is committed to protecting it's users and taking action to combat scams that take advantage of Google My Business.
We’re committed to building products and programs that help small businesses grow. Unfortunately, we continue to receive complaints from business owners about calls they receive claiming to be from Go...